Noticeboard

*Mask wearing* If you are showing any symptoms of a cold, flu, fever, please ensure you are wearing a mask prior to entering the surgery. 

Important information for patients currently on hospital waiting lists

The NHS has been working hard to address the backlogs built up during the COVID pandemic. As part of these plans, the NHS will be proactively contacting patients who have been waiting a long time for NHS funded treatment to remind them of their right to request to move to an alternative hospital where they may be seen quicker. 

From Tuesday 31st October new digital portal called the Patient Initiated Digital Mutual Aid System (PIDMAS) will be introduced. Patients who have been waiting 40 weeks or more can use this portal to request an alternative choice of hospital.   

Any patient who is eligible will receive either a SMS text message or a letter from their current hospital explaining how to request to choose a different hospital.

Please do not contact the practice regarding this process as we have no information regarding individual patients. 

The hospital will contact you if you are eligible. Please do not contact them either.   

Further information about alternative choice is available on hospital websites. 

* We know that our children and young people are at risk from suffering with viral and bacterial illnesses and this may be worrying for you as parents and carers. https://what0-18.nhs.uk/ is a good website and app to download and use. It gives general health advice for all common conditions and helps direct you to the most appropriate services if your child needs further care and support. There is a specific link if worried about Strep A/Scarlet Fever https://what0-18.nhs.uk/parentscarers/worried-your-child-unwell/scarlet-fever

                                      

Appointments

Please wear a mask if you are entering the practice.

Face-to-face appointments are available to all patients when necessary, and you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. We also have an easy to use video consultation system which you may be offered. This has been very successful, the aim of all of this being to provide personal healthcare whilst keeping everyone safe. 

Tockwith Opening times

Whilst we are doing our very best to keep both sites open as normal, due to these difficult times, there have been and will be occasions we regretfully have to close Tockwith.

Please check "Opening Times" at the top of the page to see current opening times.

  We appreciate your patience and understanding.

Thank you

 

General Wellbeing

On this page, you will find information about local services which offer clubs, courses and classes to help your overall health and wellbeing. You might have heard of these kinds of things before as social prescribing.

The Go-To website for children's mental health in North Yorkshire

The Go-To – www.thegoto.org.uk – is designed to be a portal or ‘single point of information’ showcasing the mental health support services offered by different agencies in the county.

Active Health Programme

Harrogate Borough Council Active Health Programme

All GP surgeries in Harrogate district are now able to start referring patients requiring exercise and physical activity interventions to the Active Health Programme for:

  • Stroke rehabilitation
  • Falls prevention (Strong and Steady programme)
  • Lower limb osteoarthritis
  • Neurological conditions
  • Adult weight management (Fit 4 Life)
  • Improving general mobility, balance, strength and coordination (Fit 4 Function programme)

They are looking to start all of the above programmes in September 2020 utilising a ‘hybrid’ offer of some live classes and some classes online. You can submit referrals using the Active Health referral form, either by post to Fairfax Wellbeing and Community Hub, Fairfax Avenue, Harrogate, HG2 7RX or electronically to Active.health@harrogate.gov.uk.

North Yorkshire Sport

North Yorkshire Sport are leading on a number of programmes that uses sport and physical activity to improve the lives of local residents. They have developed a number of programmes that address the needs of a variety of different demographic groups including:

Living Well

As part of its wider prevention programme, North Yorkshire County Council has invested in a new Living Well team. The Living Well Coordinators will work with individuals (and their carers) who are on the cusp of becoming regular users of health and social care services by helping them access their local community and supporting them find their own solutions to their health and wellbeing goals. The role will help to reduce loneliness and isolation and help to prevent or resolve issues for people before they become a crisis.

As well as working with many teams within the council (such as public health and Stronger Communities), the living well team will also be working in partnership with NHS clinical Commissioning groups, district councils and voluntary, community and social enterprise organisations (VCSE).

What do they do

Living Well in North Yorkshire aims to improve the health; wellbeing and independence of adults and in doing so reduce their use of formal support services, including emergency admissions to hospital. The core principles of the service are:

  • To provide free, time limited, targeted, support for appropriate people, not a default for all.
  • To promote independence and facilitate self-help
  • To work with individuals, not do for
  • To facilitate self-assessments and make referrals where appropriate.
  • To complement existing services, not to replicate voluntary services already in existence
  • To provide practical advice, information and support

Living Well Coordinators will spend time with individuals on a one-to-one basis to

  • Identify what is important to them, what potential networks of support they have and what their priorities are. They will work with individuals to achieve the outcomes that are important to them.
  • Help them make simple changes to their lifestyle and their home environment. This may, for example, include providing basic advice to help people be more active, improve their mobility and therefore increase their independence and reduce the risk of falling, 
  • Identify barriers and challenges to maintaining or improving their wellbeing and independence, and help to remove those barriers. For example, finding ways for a person to attend a local community group

As well as supporting people to maximise their own health, wellbeing and independence, Living Well Coordinators have excellent knowledge of local services and initiatives and where necessary they will support people to access those services.

This might range from access to home adaptations, such as a grab rail to prevent someone having a fall in their own home, support to access a local friendship club to stop someone feeling isolated, to providing advice on healthy living and sign posting to lifestyle services.

In addition to working with individuals, Living Well Coordinators will be extra eyes and ears in the community. They will provide feedback on the quality and availability of low level support in the community to health and care commissioners. 

They will also support the work of the stronger communities team to identify gaps, needs and community assets, providing information for the community directory. They will be visible in their local area; developing networks and links with other important services, such as community support officers, GPs, pharmacies, and community leaders.

Who can help

Living Well can support adults who are currently not eligible for on-going social care support and who are:

  • Individuals who are lonely and / or socially isolated
  • Individuals who have had a recent loss of a support network; including bereavement
  • Individuals who have had a loss of confidence due to a recent change / event
  • Individuals requiring face to face information, advice and guidance

This may be older people or people with physical, learning disabilities, sensory impairment or mental health needs.



 
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