Noticeboard

*Mask wearing* If you are showing any symptoms of a cold, flu, fever, please ensure you are wearing a mask prior to entering the surgery. 

Important information for patients currently on hospital waiting lists

The NHS has been working hard to address the backlogs built up during the COVID pandemic. As part of these plans, the NHS will be proactively contacting patients who have been waiting a long time for NHS funded treatment to remind them of their right to request to move to an alternative hospital where they may be seen quicker. 

From Tuesday 31st October new digital portal called the Patient Initiated Digital Mutual Aid System (PIDMAS) will be introduced. Patients who have been waiting 40 weeks or more can use this portal to request an alternative choice of hospital.   

Any patient who is eligible will receive either a SMS text message or a letter from their current hospital explaining how to request to choose a different hospital.

Please do not contact the practice regarding this process as we have no information regarding individual patients. 

The hospital will contact you if you are eligible. Please do not contact them either.   

Further information about alternative choice is available on hospital websites. 

* We know that our children and young people are at risk from suffering with viral and bacterial illnesses and this may be worrying for you as parents and carers. https://what0-18.nhs.uk/ is a good website and app to download and use. It gives general health advice for all common conditions and helps direct you to the most appropriate services if your child needs further care and support. There is a specific link if worried about Strep A/Scarlet Fever https://what0-18.nhs.uk/parentscarers/worried-your-child-unwell/scarlet-fever

                                      

Appointments

Please wear a mask if you are entering the practice.

Face-to-face appointments are available to all patients when necessary, and you may be asked to discuss your conditions over the phone or online first to assess what would be most appropriate for you. We also have an easy to use video consultation system which you may be offered. This has been very successful, the aim of all of this being to provide personal healthcare whilst keeping everyone safe. 

Tockwith Opening times

Whilst we are doing our very best to keep both sites open as normal, due to these difficult times, there have been and will be occasions we regretfully have to close Tockwith.

Please check "Opening Times" at the top of the page to see current opening times.

  We appreciate your patience and understanding.

Thank you

 

Repeat PrescriptionsNice_vlue_pills

If you require a repeat prescription, normally issued one month at a time, you can order in the following ways:

  • In person - complete the part of the prescription you get back with your medication and hand it in to reception.
  • By post - send it to us with a stamped addressed envelope if you want it posted back to you.
  • Online - via the link at the top of this page. New users are required to complete a simple registration.
  • NHS app - download the app to your mobile phone or tablet.
  • We also offer an Advance prescription request service, please enquire at the surgery
  • We offer a SMS service for repeat prescription requests informing patients when their medication is ready for collection, please update the surgery with your mobile number to take advantage of this.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

48_hoursPlease allow five full working days for prescriptions to be processed and remember to take weekends and bank holidays into account. When you collect your medication, if you are exempt from payment, please bring your exemption certificate with you.

 
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