Welcome to Springbank Health
We are the local GP service for villages between Knaresborough and York, running clinics from our surgeries in Green Hammerton and Tockwith.
Please take a look at our summer newsletter which will you tell about latest changes and news at the practice, including information about our new prescription home delivery service.
We were pleased that the CQC (Care Quality Commission) placed us in the highest band of general practice nationally. You can see more information about the report here.
We are keen to receive your feedback and it would be great if you could recommend us on our friends and family survey.
Book appointments online
You can now book telephone appointments with doctors using the link to online services. You will need to be registered to use this though. If you do not use online access to book appointments or request prescriptions, but would like to do so, please speak to our reception staff. When you book a telephone appointment, the GP will try to call you back as close to the time specified as possible, but it might be a little earlier or a little later that day.
Introducing the community responder scheme with Yorkshire Ambulance Service
Tockwith village is getting up and running with a Community Responder Scheme in which volunteers help with potentially life-saving first aid whilst an ambulance is on its way. They are still looking for some more volunteers. Click the link to find out more.
Our dedicated team are here for you and we can offer support and treatment for all conditions, from those you may feel are minor to those which are more serious and require specialist management. Please refer to the health information on this website which can guide you to decide who to see. You can make an appointment with one of our highly qualified practice nurses for coughs, colds, urine infections, back pain etc.. and we run clinics covering a wide range of healthcare issues. The receptionists will help you get the most appropriate care. The website also allows you to do a lot from the comfort of your home such as order a repeat prescription or cancel an appointment. We intend to make it possible for patients to access a summary of their medical record via the website too. We are working on the technical aspects of this but it will be up and running by April 2015.
Partners in Care
Once registered, we will put you and your needs first, with our healthcare professionals working together to ensure the best care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 20/06/2015)