Welcome to Springbank Health
We are the local GP service for villages between Knaresborough and York, running clinics from our surgeries in Green Hammerton and Tockwith.
As a patient you will be listened to, understood and respected. We are committed to working together to offer you high quality compassionate care. We will always include you in your health decisions and to continually strive for improvement.
Please note that both Green Hammerton & Tockwith Surgeries will be closed from 1PM on the 11th February 2016 and the 21st June 2016 due to staff training. The training is a regional event so all practices in the area will also be closed. The 'Out Of Hours' services will be covering all medical care from 1PM on both days. We are sorry for inconvenience this may cause.
The medication ordering page has changed. This part of the website is looked after by a wider NHS organisation and we do not have direct control over it. Please take care in ordering your medications. We have fed back that there have been some difficulties with the medication ordering and this has now been acted on to make the process clearer. Please continue to feed back any issues and we can pass them on.
Springbank Health can now offer early morning appointments from 07:30AM most Friday mornings at either of our Tockwith or Green Hammerton surgeries.
Our patient group is running basic life support classes supported by the British Heart Foundation. If you are interested in attending, please contact our patient group chair Arnold Warneken, telephone 07702 121386. The next free CPR course is at Green Hammerton Surgery, 1st March 2016 6.30-8pm. CPR flyer March 2016.
Please take a look at our winter 2015/16 newsletter which will you tell about latest changes and news at the practice, including information about our new prescription home delivery service.
We were pleased that the CQC (Care Quality Commission) placed us in the highest band of general practice nationally. You can see more information about the report here.
We are keen to receive your feedback and it would be great if you could recommend us on our friends and family survey.
Book appointments online
You can now book telephone appointments with doctors using the link to online services. You will need to be registered to use this though. If you do not use online access to book appointments or request prescriptions, but would like to do so, please speak to our reception staff. When you book a telephone appointment, the GP will try to call you back as close to the time specified as possible, but it might be a little earlier or a little later that day.
Introducing the community responder scheme with Yorkshire Ambulance Service
Tockwith village is getting up and running with a Community Responder Scheme in which volunteers help with potentially life-saving first aid whilst an ambulance is on its way. They are still looking for some more volunteers. Click the link to find out more.
Our dedicated team are here for you and we can offer support and treatment for all conditions, from those you may feel are minor to those which are more serious and require specialist management. Please refer to the health information on this website which can guide you to decide who to see. You can make an appointment with one of our highly qualified practice nurses for coughs, colds, urine infections, back pain etc.. and we run clinics covering a wide range of healthcare issues. The receptionists will help you get the most appropriate care. The website also allows you to do a lot from the comfort of your home such as order a repeat prescription or cancel an appointment. We intend to make it possible for patients to access a summary of their medical record via the website too. We are working on the technical aspects of this but it will be up and running by April 2015.
Partners in Care
Once registered, we will put you and your needs first, with our healthcare professionals working together to ensure the best care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
(Site updated 08/02/2016)